How long does shipping take? Orders are processed within 1–3 business days. Delivery typically takes [X–X business days] depending on your location.
How do I choose the right size? Check the size guide on each product page — sizes are listed by bed diameter and recommended pet weight. If your pet is between sizes, we recommend sizing up for extra comfort.
How do I clean the bed or throw? Both are machine washable. Wash on a gentle cycle in cold water and air dry or tumble dry on low. Avoid high heat, as it can damage the plush fur.
Do the bed and throw come in matching colours? Yes — each colour of the Cozy Nest has a matching Cozy Throw, so you can complete the set.
What if my pet doesn't like it? That's rare, but it happens. Reach out within 30 days and we'll sort out a return or exchange.
How do I contact you? Email us anytime at 2026pawhaven@gmail.com — we typically reply within 1–2 business days.